Is anybody going to contribute to this blog.....what ar the three E's we referred to in class! WHo is ging to send the first post!?
I can see that quite a few students have entered the blog...but none have written a post!!!
May we at least start by reminding ourselves what the three E's are!!
May someone answer this question......first....and we will proceed from there!
maria
Economy
ReplyDeleteEfficiency
Effectiveness
Economy
ReplyDeleteDefinition: Minimising the cost of resources used for an activity, while having regard to appropriate quality.
Example 1: Did the hospital purchase supplies of the specified quality at the cheapest price?
Example 2: Did market testing of an IT function result in a reduced price for the service while maintaining quality?
Efficiency
Definition: The relationship between outputs, in terms of goods, services or other results, and the resources used to produce them. An efficient activity maximises output for a given input, or minimises input for a given output and, in so doing, pays due regard to appropriate quality.
Example 1: Were waiting times reduced, at no extra cost and with no reduction in quality of service?
Example 2: Were the costs of running a repair depot minimised while increasing the number or vehicles serviced to satisfy safety and operational standards?
Effectiveness
Definition: The extent to which objectives have been achieved, and the relationship between the intended impacts and actual impacts of an activity.
Example 1: Has a departmental programme had a clear and positive impact on the quality of service received by citizens?
Example 2: Have improved management practices helped to lower sickness absence levels within the organisation?
Example 3: What environmental impacts have emerged from a change in departmental policy?